Leading voice processing system, RocketPhone.ai has raised £8.5m in funds without venture capital backing.
RocketPhone.ai’s AI-native platform helps businesses serve customers faster, identify and secure more sales leads and achieve greater agent satisfaction. This latest investment will contribute to its ongoing development of its platform that makes business velocity 10 times more effective.
This comes as RocketPhone.ai announces the appointment of Michael Wooldridge, Ashall Professor of the Foundations of Artificial Intelligence at University of Oxford, to its advisory board. He will play a critical role in the ongoing development of RocketPhone’s AI-native product suite.
Other RocketPhone.ai advisors include Niluka Ratnayake, Iliana Paskova, Diane Groell, Yui Ho (Chris) Lui, Kristian Flyvolm and Zeeshan Feroz.
Continuing on its growth trajectory, RocketPhone.ai announced the launch of the world’s only business mobile network for Salesforce, RocketCell, earlier this year. It records, transcribes, summarises and logs every mobile call in Salesforce – without the need of a separate app. RocketCell now boasts customers across financial services, automotive, professional services and commercial property.
RocketPhone.ai is months away from announcing the release of its video analysis tool, bringing video channels like Zoom and Microsoft Teams the same functionality as voice. Unlike existing video note-taking tools that send transcripts to GPT for summarisation, RocketPhone.ai’s upcoming technology will analyse facial and body expressions to accurately gauge engagement and distraction.
RocketPhone optimises customer service and sales by analysing conversations in real-time, recording key identifiers for follow-up activity and automating actions from the intelligence garnered. With expert-built AI making up the foundations of the platform, RocketPhone’s unique ability to provide agents with real-time customer data means it has and will continue to stay ahead of the curve.
